Content guide
ChatGPT FAQs: how to use AI thoughtfully at work
Answers to common ChatGPT questions for business teams: what it can help with, what needs human review, and how to protect sensitive information.
Quick answer
ChatGPT can support research framing, drafting, summarising, brainstorming, and routine language tasks. It can also be wrong, so important work needs human judgment, fact checking, and safeguards for confidential information.
A simple way to approach it
- 01
Give AI a clear task, audience, and desired format.
- 02
Check important facts, calculations, citations, and decisions yourself.
- 03
Keep passwords, private customer data, and confidential business material out of prompts unless an approved process permits it.
Good to know
- AI output is not legal, medical, financial, or professional advice.
- Set internal rules for appropriate uses, review, and data handling.
- Use the tool as support for people, not a replacement for responsibility.