1. Refund Eligibility for Digital Services:
- We offer a satisfaction guarantee for our digital services. If you are not completely satisfied with your purchase, you may be eligible for a refund under the following conditions:
2. Digital Service Refund Conditions:
- You must request a refund within same day of purchase.
- The request must be accompanied by a valid reason for your dissatisfaction with the service.
- Refunds will be considered for the following reasons:
- Service not delivered as described.
- Technical issues that prevent you from using the service.
- Dissatisfaction with the quality of service provided.
3. Subscription Cancellation:
- If you have a subscription to our services, you can cancel it at any time.
- Upon cancellation, your access to the subscription content will continue until the end of the current billing cycle.
- Please note that you must cancel your Subscription before it renews for a subsequent billing cycle in order to avoid being charged for the next billing’s cycle Subscription Fee.
4. Refund Process:
- To request a refund for digital services, please contact our customer support team at [[email protected]]. Provide your order details and a detailed explanation of the reason for the refund request.
- Refunds will be processed within 7 working business days upon approval.
5. Refund Exceptions:
- No refunds will be provided for services that have been substantially rendered or for which significant work has been performed, as determined by our discretion.
- Refunds will not be provided for any subscription.
6. No Partial Refunds:
- We do not provide partial refunds for unused portions of subscription periods.
7. Contact Information:
- If you have any questions about our refund policy or need assistance with canceling your subscription, please contact us at [contactus@xpertmanager.com].