Privacy
This page explains what we collect when you contact us, why we use it, and how to ask us about it.
Last updated: 20 September 2026 · Please obtain legal review before public launch.
This policy applies to information collected through the XpertManager website, contact forms, enquiry emails, and the Ask XpertManager chatbot when it is available. It does not replace the separate written terms that may apply to a service, product, White-Label, or Affiliate relationship.
When you contact us, we may collect your name, work email, company, phone number, country, website, service interest, and message. If you use the Local Growth Audit, we also process the business details and public website address you enter, plus the verified email you choose for report access. We use the country field to understand where an enquiry or report request comes from. Please provide only the information needed for your enquiry or report.
Our website and service providers may collect limited technical information such as browser type, pages visited, approximate location derived from an IP address, device data, and security logs. We use this information to keep the website working, understand general usage, and protect it from abuse.
The site uses essential technologies for security and basic operation. It also uses Google Analytics to understand page visits, device and browser information, and approximate location. Analytics begins automatically when the site is used. You can manage cookies in your browser and use Google's available privacy controls.
We use enquiry information to reply, understand the service you need, route your request to the right team, prepare a proposal when requested, protect the website, and improve our support. We do not sell enquiry data.
The chatbot asks for your name, email, phone number, country, and question as a guided conversation. Contact details are saved directly to XpertManager for follow-up and are not included in the AI chat prompt. The chatbot uses server-side controls and does not place AI keys in the browser. Do not enter passwords, payment details, government IDs, or other sensitive information. Chat responses are not a substitute for professional advice or a written XpertManager agreement.
We may use carefully selected providers for hosting, databases, email delivery, security, analytics, and AI processing. They may process only the information needed to provide their service, subject to their applicable terms and safeguards.
We keep enquiry and support information only for as long as reasonably needed to answer, manage our business relationship, meet legal obligations, resolve disputes, or maintain security records. We may delete or anonymise information when it is no longer needed.
You can ask us to correct, update, or delete your enquiry information, or ask what information we hold about your enquiry, subject to legal and operational requirements. Email xpertmanagercom@gmail.com and include enough detail for us to identify your request safely.
We use reasonable technical and organisational measures to protect information, but no online system is completely risk-free. This policy may change as the website and services develop. The latest version will be published here with a revised date.
